Shortwave AI

Shortwave AI

Shortwave AI is an AI-native smart email client focused on delivering automated email processing for Gmail and Google Workspace users. It uses a built-in AI assistant and automation tools to help users manage their inbox, compose emails, extract tasks, and integrate with external apps, all aiming to boost individual and team email productivity.
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Features of Shortwave AI

Built-in multi-step reasoning conversational AI assistant that can answer email questions, generate summaries, and extract key information
Personalized writing features that learn your writing style and generate context-aware email drafts and reply suggestions
Supports smart inbox management with automatic email categorization, split-pane views, customizable labels, and priority-based sorting
Allows setting automation rules to connect Slack, Notion, Asana, and other external tools to automate workflows
Supports team-shared inboxes, real-time thread sharing, private comments, and task assignment and tracking
Offers precise email and attachment search based on keywords and semantic understanding
Supports turning emails into tasks, snooze and follow-up reminders, and integration with task management
AI assistant checks availability, creates calendar events, and assists in drafting scheduling emails
Available across platforms, including Web, iOS, Android, macOS, and Windows

Use Cases of Shortwave AI

For busy professionals who need to quickly process large volumes of email, it automates categorization, summarization, and extraction of tasks
For teams collaborating on customer inquiries or project communications, it enables sharing email threads, assigning tasks, and tracking progress
When you need consistently styled business emails, the AI learns your writing style and generates drafts
When connected to external workflow tools (like CRMs or project management software), it automates triggering task creation or status updates
If you want to achieve an empty inbox, use smart classification and bulk processing to organize emails
To quickly locate specific information or attachments from historical emails, use advanced semantic search
When scheduling meetings or coordinating calendars, the AI assistant checks attendee availability and generates scheduling emails

FAQ about Shortwave AI

QWhat is Shortwave AI?

Shortwave AI is an AI-powered smart email client that primarily provides automated email processing, intelligent drafting, and team collaboration features for Gmail and Google Workspace users.

QWhich email services does Shortwave AI support?

It currently supports Gmail and Google Workspace accounts. For other email services (like Outlook), support may be limited and typically requires forwarding to access a unified inbox.

QIs Shortwave AI free to use?

It follows a freemium model, offering a free version with core features. A paid subscription unlocks more complete AI features, unlimited search, multi-inbox support, and other advanced capabilities.

QHow does Shortwave AI help team collaboration?

It supports shared team inboxes, real-time thread sharing, internal comments, task assignment and tracking, enabling collaboration around a unified context.

QWhat features does Shortwave AI's writing AI offer?

Its personalized writing features learn your writing style and generate or refine email drafts and reply suggestions, with tone adjustments and context-aware capabilities.

QWhat external tools can Shortwave AI connect to?

Through its automation platform, it can connect to tools like Slack, Notion, Asana, HubSpot, etc., enabling workflow automation, such as turning email content into tasks.

QHow does Shortwave AI handle user data privacy?

The product provides security and privacy guidelines. For specifics on data handling, users should consult the official privacy policy for details.

QDoes Shortwave AI have mobile apps?

Yes, it offers iOS and Android mobile clients, and also supports Web, macOS, and Windows platforms.