TheySaid AI

TheySaid AI

TheySaid AI is an AI-powered, conversational feedback and research platform that transforms traditional surveys into interactive AI-driven conversations, helping businesses collect deeper, actionable insights from customers, employees, and users. The platform automatically generates research questions, analyzes feedback in real time, and delivers actionable recommendations to improve the efficiency and quality of feedback collection.
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AI-powered user testing platformconversational feedback researchAI-enabled user interview toolautomated market researchcustomer experience insights platformproduct user research toolAI-driven survey analytics

Features of TheySaid AI

Offer intelligent, conversational research capabilities by using an AI chatbot to conduct dynamic interviews and automatically adjust follow-up questions based on responses
Automatically generate professional research questions and test scripts based on study goals or by scanning website content and documents
Enable bidirectional audio interactions, capturing voice and video recordings with hands-free voice Q&A feedback
Real-time analysis of qualitative feedback, automatically extracting key themes and trends and generating summary reports
Produce concrete, actionable improvement recommendations and action items based on the analysis to support decision-making
Support multiple feedback collection methods, including AI surveys, forms, usability tests, voting, and regular pulse surveys
Provide real-time dashboards and an intuitive interface to visualize research progress and core insights
Integrate with business tools like Salesforce, Zendesk, Slack, to translate insights into actions

Use Cases of TheySaid AI

When product teams conduct usability testing, collect in-depth feedback from users on new features or prototype interfaces
Customer success teams analyze churn reasons by conducting AI interviews to uncover true motivations for cancellations
Marketing teams measure customer satisfaction (NPS/CSAT) using conversational research to boost response rates and insights
HR teams conduct high-volume recruiting screening with AI-assisted pre-screening interviews and fit assessment
Sales teams review win/loss reasons through unbiased in-depth interviews to uncover the real factors behind customer decisions
Companies conduct employee engagement surveys to collect more candid feedback and suggestions through natural conversation
UX researchers validate product direction by quickly gathering preferences and pain points from target user groups
Managers seeking market and competitive intelligence collect and analyze industry information via structured AI conversations

FAQ about TheySaid AI

QWhat is TheySaid AI?

TheySaid AI is an AI-powered conversational feedback and research platform that replaces traditional surveys with intelligent dialogue, helping businesses efficiently and deeply collect feedback and insights from users, customers, or employees.

QWhat is the main use of TheySaid AI?

Primarily for product user testing, customer experience research, market research, employee feedback collection, and high-volume recruiting screening—delivered via AI-powered interviews, analysis, and automated report generation to boost research efficiency.

QIs There a cost to use TheySaid AI?

There is a free-to-start option, no credit card required for a trial. Enterprise pricing requires contacting sales; the pricing is typically higher than basic survey tools.

QHow does TheySaid AI ensure feedback quality?

It increases respondent engagement through conversational interactions and uses AI to dynamically ask follow-ups, simulating in-depth interviews. Feedback is analyzed by AI to extract themes, though quality depends on study design and other factors.

QWhat types of research does TheySaid AI support?

A wide range, including AI-driven interviews, task-based user testing, rating and multiple-choice surveys, open-ended forms, and regular pulse surveys, combinable to fit research goals.

QHow capable is TheySaid AI's data analysis?

It offers real-time analysis, processing text, voice, and other feedback to extract themes and trends, generating summaries and actionable recommendations to aid quick decision-making.

QCan TheySaid AI integrate with other tools?

Yes. It integrates with Salesforce, Zendesk, HubSpot, Slack and other popular tools to connect insights with existing workflows and close the loop from feedback to action.

QWho should use TheySaid AI?

Teams across product, UX, marketing, customer success, HR, and sales that need systematic collection and analysis of feedback from users, customers, or employees.