Unbabel is an enterprise-grade AI translation and language-operations platform that uses a hybrid AI machine translation + human post-editing approach to help enterprises efficiently remove language barriers in global business.
It primarily serves enterprise customers with globalization needs, especially teams in gaming, retail, technology, and e-commerce, for customer support, content localization, and marketing scenarios.
The platform uses an intelligent quality assessment system to automatically predict translation quality, automates handling of high-quality content, and intelligently flags portions that require human review, with professional translator reviews to ensure accuracy of critical content.
Supports 22 languages and 45 translation directions, and seamlessly integrates with Salesforce, Zendesk, Intercom, and other leading customer service and CRM platforms.
Provides a SaaS platform with pay-per-word or subscription pricing; core features are free to use, and paid plans unlock advanced features and customization services.
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