Zoko AI

Zoko AI

Zoko AI is a business automation platform built on the WhatsApp Business API that helps e‑commerce and sales-led companies turn WhatsApp into a primary channel for sales, marketing and customer support. By combining integrations, automation and AI, the platform simplifies operations, improves customer experience and accelerates growth.
Rating:
5
Visit Website
WhatsApp business solutionShopify WhatsApp integrationecommerce automation platformWhatsApp marketing toolscustomer engagement automationAI chatbot for WhatsAppshared inbox for teamsno-code workflow builder

Features of Zoko AI

Seamless integrations with ecommerce platforms like Shopify, supporting product catalog sync and order management
Unified team inbox that consolidates WhatsApp, Instagram and Facebook messages for collaborative handling
AI chatbots that automate customer inquiries, collect orders and send shipment notifications
No-code workflow builder to create automated lead nurturing and transaction reminders
Targeted marketing broadcasts to send personalized messages to dynamic customer segments
In-chat shopping: customers can browse products, place orders and choose payment methods directly inside WhatsApp
Automated order fulfillment workflows, shipment tracking and inventory reporting to streamline operations
Capture and manage leads from multiple channels such as Meta ads and your website

Use Cases of Zoko AI

Ecommerce merchants integrate WhatsApp into their Shopify stores to sell directly and offer customer support
Marketing teams send personalized broadcast campaigns to specific customer segments to boost conversions
Support teams manage conversations from WhatsApp, Instagram and other channels in one unified interface
Businesses automate repetitive tasks like FAQs, order confirmations and delivery status queries
Sales teams qualify and nurture leads acquired from ads using automated workflows
Merchants recover abandoned carts with automated reminders to increase completed orders
Operations teams sync inventory and generate reports automatically to reduce manual work
Teams collaborate on customer messages to improve response times and service quality

FAQ about Zoko AI

QWhat is Zoko AI?

Zoko AI is a business automation platform built on the WhatsApp Business API that helps ecommerce and sales teams turn WhatsApp into a central channel for sales, marketing and customer support.

QWhat are the main features of Zoko AI?

Key features include ecommerce platform integrations, a unified multi‑channel inbox, AI chatbots, a no‑code workflow builder, targeted broadcast messaging, and the ability to complete shopping and payments inside chats.

QHow does Zoko AI integrate with Shopify?

Zoko AI connects seamlessly with Shopify to sync product catalogs, manage orders, keep inventory up to date and centralize customer data. Merchants can install the integration via the Shopify App Store.

QIs Zoko AI a paid service?

The platform offers a 7‑day free trial. For detailed pricing, plans and billing information, please visit the official website or contact sales for the latest details.

QWhat can the AI chatbot in Zoko AI do?

The AI chatbot handles common customer inquiries 24/7, collects orders, helps recover abandoned carts and automatically sends order confirmations and shipping updates.

QWho is Zoko AI suitable for?

Zoko AI is ideal for ecommerce merchants, sales-driven businesses and any team that wants to scale sales, marketing and customer support via WhatsApp.

QHow does Zoko AI improve marketing performance?

By enabling personalized broadcasts to dynamic customer segments and tracking campaign performance, Zoko AI aims to increase open rates and conversion rates.

QDoes Zoko AI support team collaboration?

Yes. The shared team inbox lets multiple agents collaborate and manage customer conversations from different channels within a single interface.

QHow is Zoko AI different from other WhatsApp tools?

Built on the WhatsApp Business API, Zoko AI is a comprehensive commercial platform offering deeper ecommerce integrations, advanced automation workflows and team collaboration features beyond what standalone free apps typically provide.