FixaAI is an open-source platform focused on automated testing, monitoring, and observability for AI voice and conversational agents. It helps developers test, evaluate, debug, and optimize the performance and reliability of spoken dialogue systems.
Primarily suitable for developers, QA/test and operations teams building AI voice agents, as well as voice technology companies and customer service teams that need to ensure the stability and performance of voice systems.
The platform follows a freemium model, offering initial free testing, with pay-as-you-go options, and an enterprise plan that includes custom integrations and compliance support.
It can monitor live production calls in real time, tracking latency, call drop rate, transcription accuracy, and other key metrics, and help you quickly spot issues via visual dashboards and Slack alerts.
Yes. As an open-source platform, it allows you to integrate your preferred APIs (e.g., Twilio, Deepgram, OpenAI) and customize testing workflows to fit different tech stacks.
It can detect a range of performance and logical faults, including dialogue misunderstandings, missed confirmations, hallucinations, transcription errors, high latency, and call drops, with detailed root-cause analyses.
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