Hello24 AI is an AI-powered WhatsApp conversational commerce and marketing automation platform designed to automate the end-to-end sales, customer service, and marketing processes for ecommerce businesses on WhatsApp.
Primarily for DTC brands, direct-to-consumer store owners (such as Shopify shops), online retailers, social commerce players, and digital marketing agencies—especially those looking to leverage WhatsApp to boost sales and customer service efficiency.
No technical background required. The platform offers an intuitive UI, and integrations with ecommerce platforms like Shopify take just a few minutes to set up, with no coding required.
The platform employs enterprise-grade security measures, including encrypted data transmission and ISO 27001 certification, ensuring secure and compliant communications and customer data.
Supports integration with leading payment gateways such as Razorpay and Stripe, allowing customers to complete secure payments directly within WhatsApp chat.
Can segment customers based on behavior data to automatically send personalized marketing broadcasts, new product notices, and promotions, and can run campaigns such as converting cash-on-delivery orders to prepayments.
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