Inkeep AI is an enterprise-grade AI agent platform focused on improving customer experience (CX) and operational (Ops) efficiency by building conversational assistants and automated workflows, serving support, product, and operations teams.
We offer an open-source edition and an enterprise edition. The open-source edition includes a no-code builder, SDK, and basic observability; the enterprise edition adds managed RAG, Slack integration, PII data controls, cloud hosting, and dedicated support services.
At its core, it uses Retrieval-Augmented Generation (RAG) to ensure answers are based on your organization's content, with traceability for answers, and it directly measures accuracy using metrics such as Answer Correctness.
The platform is SOC 2 Type II certified, provides data access controls, commits to not using user data for model training, and the enterprise edition offers advanced data controls such as PII removal.
Yes. The platform provides a no-code visual builder that lets users quickly create and debug AI workflows via a drag-and-drop interface, without writing code to deploy intelligent assistants.
It supports deep integrations with leading customer service platforms (e.g., Zendesk, Intercom), CRM systems (e.g., Salesforce, HubSpot), AI models (e.g., Claude, ChatGPT), as well as internal knowledge bases, GitHub, and more.
Intercom AI is an AI-centric intelligent customer service platform that leverages Fin AI agents, AI assistants, and automation tools to help businesses automate customer inquiries, empower support teams, and deliver a consistent customer experience across all channels.
Inner AI is an enterprise-grade productivity platform that integrates multiple AI models in a unified workspace, helping users organize thinking, manage documents, and complete content creation and multimedia tasks, with a goal of boosting individual and team productivity.
