Stonly is an AI-powered knowledge management platform whose core is to improve customer service efficiency and self-service resolution through interactive guides and AI automation.
Designed for companies with customer support teams or those looking to enhance user self-service capabilities, from small to large enterprises, with features available by edition.
It offers plug-and-play seamless integrations with leading platforms like Zendesk and Salesforce, supporting automated ticket handling, instant knowledge push, and cross-system operations.
No. The platform provides a visual editor; users can create and manage interactive guides, knowledge bases, and automated workflows without writing code.
The Enterprise edition offers private knowledge bases, single sign-on (SSO), and other advanced security features to ensure the security and control of your organization's knowledge assets and customer data.
Mainly offers a Small Business edition (for teams under 100) and an Enterprise edition, with the latter providing more advanced options in integration, AI features, and customization.
Cody AI is an enterprise-grade AI assistant that trains on your organization’s own knowledge base to deliver tailored Q&A and task support, helping teams boost productivity and streamline business workflows.
Customerly is an AI-powered customer support and communications suite for SaaS teams and enterprises. With an intelligent chatbot and automation capabilities, it boosts customer service efficiency and engagement, while supporting multi-language and multi-channel integrations.
