Told

Told is a no-code user feedback and onboarding platform for product teams. Through in-app surveys and product tours, it helps teams collect contextual user feedback and provide interactive guidance, enabling improved product experiences and data-driven product decisions.

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in-app survey toolno-code user feedback platformproduct tour softwareuser feedback collectionproduct experience optimization toolNPS survey toolbehavior-triggered surveysproduct team feedback solutions

Features of Told

In-app survey capabilities to embed attractive questionnaires in websites or mobile apps, with support for triggering targeted surveys based on user behavior

Product tour feature enabling interactive, step-by-step guides to help users quickly understand core product features and accelerate onboarding

Email survey capability to send embedded surveys directly in users' inboxes, with the first question embedded in the email to boost engagement

Integrated AI analytics platform that supports natural language querying of data, automatically analyzes open-ended responses to identify trends and patterns

Multilingual support; surveys can be auto-translated into multiple languages to widen reach and improve inclusivity

Real-time reporting: access detailed mobile-friendly reports instantly to analyze feedback and make decisions

Easy integration: copy-paste a small snippet of code or install quickly via Google Tag Manager

Supports multiple question types and customizable design to match brand style, enhancing professionalism and consistency of surveys

Use Cases of Told

Product teams use contextual feedback collection during UX research to optimize product design and features

When validating pricing and promotions, collect direct user opinions to assess market acceptance

To analyze churn reasons, embed surveys at exit points to identify why customers abandon carts or cancel services

Monitor customer satisfaction by tracking KPIs like NPS and CSAT to continuously improve loyalty and experience

Onboarding new users, use product tours to provide contextual guidance and help users quickly grasp product value

To analyze feature adoption, collect user feedback and experiences on new features via in-app surveys

Marketing teams optimize messaging with real-time insights to reduce friction, boost conversion and engagement

Development teams validate rapid prototypes by gathering early user feedback to guide iterations

FAQ about Told

QWhat is Told?

Told is a no-code user feedback and onboarding platform for product teams. Its core features include in-app surveys and product tours, designed to help teams collect feedback with contextual guidance.

QWhat teams is Told suitable for?

Told is aimed at product teams, UX researchers, product managers, and teams that need to collect user feedback and optimize product experiences—especially those who want to deploy surveys and onboarding without coding.

QWhat types of surveys can I create with Told?

Told supports in-app surveys, product tours, and email surveys, including NPS, CSAT, and other satisfaction metrics, as well as targeted questionnaires triggered by user behavior.

QHow does Told ensure user privacy and data security?

Told provides information on data privacy and security; please refer to its official documentation and privacy policy for specifics on data processing and security measures.

QDoes Told support multilingual surveys?

Yes. Told supports multilingual surveys; questionnaires can be automatically translated into multiple languages to broaden reach and improve inclusivity.

QCan Told be integrated with my existing toolset?

Told offers easy integration via copy-paste code or Google Tag Manager, and supports integration with your current tech stack.

QDoes Told offer a free trial or a demo?

Based on available information, Told offers a free trial and on-demand demo request options. Please visit the official website for the latest pricing and trial policy.

QWhat features does Told's AI analytics platform offer?

Told's AI analytics platform supports natural language data queries, automatic analysis of open-ended responses, multilingual feedback translation, and visualized reports for team collaboration.

QHow does Told help reduce user churn?

By embedding surveys at exit points, Told helps teams identify why customers abandon carts or cancel services, gathering insights to improve the product and reduce churn.

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