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HevoAI

HevoAI is an evaluation & observability platform built for voice agents. Monitor end-to-end calls, trace every decision step and debug in minutes—so you can boost conversation performance and see exactly where your budget goes.
voice agent monitoringcall observability platformLLM call tracingtranscript replayvoice cost analyticsagent config managementreal-time alerts & webhooks

Features of HevoAI

Live call dashboard: cost, latency, errors at a glance
LLM-level decision tracing from prompt to reply
Full call replay with synced audio & transcript
Word-level transcript aligned to audio for quick search
Timeline and trend analytics for performance insights
Per-call cost breakdown: LLM, STT, TTS charges
Manage and A/B test multiple agent configs
Instant alerts & webhooks for auto-remediation
Connect → Ingest → Analyze → Debug pipeline

Use Cases of HevoAI

Spot latency spikes and failures in real time
Compare agent versions to fine-tune flows and hand-offs
Track spend per call and stay within budget
Replay calls to QA conversations faster
Benchmark providers across channels
Trigger workflows when anomalies fire
Ingest data from any voice stack for full-stack visibility

FAQ about HevoAI

QWhat is HevoAI?

HevoAI is an evaluation and observability platform for voice agents that lets you monitor calls, trace decisions and replay conversations to improve performance.

QWhat are the core features?

Live call metrics, LLM decision tracing, call replay, trend analytics, cost transparency, agent management, alerts and webhooks.

QHow does HevoAI trace conversations?

It captures the full LLM decision chain—from input prompt to final output—so you can see exactly what happened.

QHow does HevoAI help control costs?

It splits every bill down to the individual call, showing separate LLM, STT and TTS charges for easy cost tracking.

QCan HevoAI integrate with my existing providers?

Yes—plug it into any voice stack and mix providers like OpenAI, ElevenLabs, etc. without code changes.

QWhat does a typical workflow look like?

Connect your stack, ingest calls, analyze performance and debug issues in one continuous loop.

QWhich use cases is HevoAI best for?

Monitoring voice-agent performance, cost control, error diagnosis and side-by-side agent comparisons.

QHow do I replay a conversation?

Open the call record: audio and transcript auto-sync so you can jump to any moment and review word-by-word.

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